Top Reasons why Clients choose Eximius BPO
High Quality Human Resources
We have earned an outstanding reputation for providing quality resources because of our stringent recruiting process and internally developed training programs. We are also proud of the large percentage of long-tenured employees that we deploy on every project.
We have over a 90% client retention rate, most of whom have been with us since our early stages. In a recent Client survey, our Organization also received a Net Promoter Score of 9 out of 10.
Stringent Data and Security Processes
We are an ISO 27001 certified organization. Clients know that their data is safe with us. Our processes have also gone through and passed an ISAE 3402 Type II Compliance Audit done by Ernst and Young.
Best Practices and Continuous Improvement
Because of our many years of experience in the Lease Administration and Remote Staffing Field, our mature processes have consistently produced high quality results. However, we continue to invest heavily in our development program to ensure better efficiency in our processes. We require all employees to embrace an Innovative and Continuous Improvement Mindset and foster it as they progress in our Organization.
A Workflow Tool to Ensure Compliance
We complement our process with our workflow tool, e-Prod, which was initially created as an internal tracking tool to help us monitor where each document is in our process and assist us in assessing our employee’s development. It is now a dynamic workflow tool which our Clients use to track their project/s in real-time and allows them to be informed of any issues encountered by our team so they can provide immediate feedback/instructions.
OUR TOOL | e-PROD
New features are continuously added to ensure that Client requirements are met. Stay tuned for our latest version!